Energy

efluid, the Benchmark Solution for Utilities

Electricity and gas suppliers and distributors, as well as district heating network operators, need scalable, intuitive business software capable of meeting increasingly complex performance requirements.

efluid covers the entire utilities operational chain. Its unrivalled configurability enables the solution to adapt seamlessly to regulatory and technical developments across the sector, including asset management, tariff changes and taxation.

From integration through to maintenance, we support your development and innovation with a comprehensive software suite.

The efluid Solution Manages the Full Range of Business Processes Across Your Operations

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    Customer Relationship Management
    efluid provides a 360° view of customer relationships through an integrated CRM and a user-friendly interface tailored to different business roles.
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    Process Optimisation
    efluid digitises and automates key operational processes across all stakeholders, including technical configuration, meter reading, contracts and commercial proposals.
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    Billing Management
    efluid manages and streamlines all operations relating to quotations, one-off or recurring billing and collections. These fully integrated and traceable operations connect directly with the client’s financial and management accounting systems.
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    Supplier–Distributor Portal
    The efluid suite provides a comprehensive, secure portal for managing relationships and data flows between network operators and suppliers.
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    Technical Master Data Management
    efluid manages all technical assets and their configurations—including meters, public lighting cabinets and electric vehicle charging stations—through straightforward configuration.
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    Network Maintenance and Management
    Specialised mapefluid modules enable distributors to manage maintenance activities—including scheduling and monitoring field operations—and optimise network performance, particularly by facilitating the integration of renewable energy.
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    Smart Meter Data Integration
    Selected by Enedis to manage smart meter data, efluid SAS has developed unique expertise in collecting, processing and integrating data flows from smart meters.
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    Maintenance and Field Service Management
    The efluid suite offers a wide range of specialist solutions for managing maintenance activities and remote operations. These include topological representations of networks and customer installations, a mobile application with intervention scheduling, and maintenance management for electric vehicle charging systems. These solutions support electricity distribution, public lighting and electric vehicle charging infrastructure.
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    Integration with Other Business Applications
    The efluid suite is designed to integrate with the organisation’s existing business applications, including accounting systems. All required interfaces, processes and configurations are prepared and implemented during the integration phase in coordination with the client’s business teams.

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